Originally published by:leanmanufacturingtools.org
M4S Take

Most kaizen events fail because they are treated as one-off workshops, not as the start of a continuous improvement culture.

  • 70% of kaizen gains evaporate within 6 months without daily management reinforcement
  • The missing link is standardized work — without it, improvements drift back to old habits
  • Successful kaizen requires management commitment, not just frontline enthusiasm

20% Do Differently

Kaizen events have become the default improvement tool in manufacturing, yet most produce gains that evaporate within weeks. The difference between a week of wasted motion and a sustained 20-100% improvement comes down to three factors most organisations ignore: facilitator competence, management commitment, and post-event discipline. The Problem: Kaizen Theatre

Walk onto any factory floor and you will find evidence of past kaizen events. Shadow boards hang empty. 5S labels peel off machines that have returned to their previous state. Teams revert to old habits because nobody built the infrastructure to sustain the change.

The root cause is usually clear in hindsight. Management treats kaizen as a one-off intervention rather than part of a continuous improvement programme. Without that backbone, events become performance art, well-intentioned bursts of activity that leave no lasting structure.

I have seen this pattern repeat across automotive suppliers, food manufacturers, and precision engineering firms. The event generates enthusiasm, the team presents results to senior leadership, and then everyone returns to their day jobs. Within a month, the old process has reasserted itself. What Actually Works

The organisations that sustain gains share a common approach. They treat each event as a single project within a broader operational excellence programme, not as a standalone initiative.

Start with the facilitator. This person needs more than a lean manufacturing certificate. They need experience running events in environments similar to yours, and they need authority to challenge both operators and senior managers. A weak facilitator produces confused teams standing around for a week unsure what they are meant to do. If you are hiring externally, talk to their previous clients about what happened six months after the event, not just the immediate results.

Management commitment must be visible and specific. Not a speech at kickoff. Active participation in defining boundaries, removing blockers during the week, and holding people accountable for sustaining changes afterwards. I have watched events stall because a department head refused to release staff for the full week, or because finance would not approve a £200 tooling change that the team had identified as critical.

Define your scope precisely before the event starts. Which machines? Which processes? Which departments are in scope and which are not? Ambiguity here kills momentum. Draw it on a floor plan. Get agreement in writing. One precision engineering firm I worked with saw their SMED event derail on day two because maintenance and production had different understandings of where the changeover process ended. The Numbers That Matter

When done properly, the results are substantial. Well-run events typically deliver 20-100% improvements in efficiency, quality, or delivery performance. The variation depends on how broken the starting process was and how rigorously the team implements countermeasures.

Service areas often yield bigger savings than production. Administrative processes, quoting workflows, and supply chain operations frequently contain more waste than shop floor operations because they have been optimised less aggressively. One aerospace supplier achieved a 40% reduction in quote turnaround time through a focused improvement workshop, exceeding anything they had achieved on their machining lines. Sustaining the Gains

The event itself is the easy part. The hard part is what happens afterwards.

Successful organisations build standard work for the new process, train all affected staff, and audit compliance at regular intervals. They track the metrics that matter, not just the headline numbers presented at the event closeout. When performance drifts, they run follow-up events rather than letting the old process reassert itself.

Without this discipline, you are running kaizen theatre. With it, you have a genuine improvement engine.

M4S TAKE

My take: AI claims need scrutiny. The useful implementations reduce cycle time or defect rates in measurable ways. Vague promises about 'optimization' without specific metrics are usually marketing.

Simon McLoughlin

SM

Simon McLoughlin

Founder & Editor, M4S News

20+ years in manufacturing and engineering. I started M4S News to cut through the noise and deliver real intelligence to the people who actually make things. When I'm not writing or editing, I'm talking to engineers on factory floors.

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