Remote lean consulting is finally making continuous improvement
- affordable for small manufacturers who've been priced out of
- traditional consulting. By replacing on-site visits with video
- analysis, the model slashes both cost and barrier to entry.
- Traditional lean consultants charge thousands of dollars per day —
- prohibitive for small shops on thin margins
- Remote service delivers detailed improvement plans for under £100
- (roughly $125) by reviewing up to 45 minutes of process video
- Cost reduction of ~80% versus traditional consulting, with no travel
- downtime or minimum day rates
- Manufacturers retain control: film their own process, submit with
- written context, receive actionable feedback
- Implication: Lean stops being a big-firm luxury and becomes
- accessible to job shops, small batch producers, and family-owned
- manufacturers
Manufacturers The Problem: Expertise Locked Behind a Paywall
Most manufacturers know their processes could run leaner. The bottleneck isn't ambition. It's access.
Traditional lean consulting firms charge thousands of dollars per day. For a small shop running on thin margins, that upfront cost kills the project before it starts. You either pay the premium or you stay stuck with the waste you've got.
That's the gap a UK-based remote consulting service is targeting. Their pitch is simple: send a video of your process, get a detailed improvement plan back for under $400. How It Works: Video-First Analysis
The service runs on a straightforward exchange. A manufacturer films their process, up to 45 minutes, and sends it with written instructions. The consultant reviews the footage, follows up with video calls or emails for clarification, then delivers a written analysis identifying waste points and specific recommendations.
Turnaround is roughly one week. Cost: $397.
There's no site visit, no disruption to production, no travel days billed at full rate. The consultant works from the footage, which forces the manufacturer to document their process properly, a side benefit most don't anticipate. The Extended Option: Four Weeks of Coaching
For companies wanting to build internal capability, there's a 20-day coaching program at $797. This includes:
- Process selection and baseline measurement - Training materials on the seven wastes - Structured improvement planning - Two 30-minute video calls per week - Daily email support with 24-hour response time
The stated goal isn't just fixing one process. It's training the team to replicate the method elsewhere in the plant. What's Actually Different Here
The remote model strips out the theatre that pads traditional consulting bills. No week-long gemba walks. No elaborate current-state maps drawn on butcher paper. Just the process, the video, and the analysis.
The consultant claims competitors "validate their high costs by making what they do seem far more complicated than it really is." That's a harsh read, but not unfounded. I've seen lean engagements where a day of observation produced two hours of insight and six hours of presentation.
Whether this lean consultant can deliver equivalent insight without standing on the shop floor is the real question. Video misses tactile cues, operator fatigue, ambient noise that signals machine strain. But for straightforward assembly or packaging lines, the trade-off may hold. The Numbers
- Traditional on-site lean consulting: $2,000-$5,000 per day - Remote video analysis: $397 flat fee - Remote coaching program: $797 for 20 days of support
That's roughly an 80% cost reduction for the analysis, and continuous access versus a fly-in, fly-out engagement. The Catch
This model puts more burden on the manufacturer. You need to film properly, write clear instructions, and engage actively through email and video calls. If your team can't commit to that, the savings evaporate in delays and poor footage.
The service also appears to be a solo operation, which limits scale. If demand grows, response times or availability could stretch. Bottom Line
For small manufacturers priced out of traditional lean consulting, remote video-based analysis is a viable entry point. It's not a replacement for complex multi-site transformations. It is a practical way to cut waste in a single process without cutting a five-figure cheque.
The real test will be whether clients can take the $397 analysis and implement it themselves, or whether they end up needing the $797 coaching program to make sense of the recommendations.
M4S TAKE
My take: AI claims need scrutiny. The useful implementations reduce cycle time or defect rates in measurable ways. Vague promises about 'optimization' without specific metrics are usually marketing.
Simon McLoughlin
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